JSM Assets dashboards explained: from AQL to actionable insights

Jira Service Management's Assets module is powerful but underused. Here's how to build dashboards that actually help your team.

Jira Service Management Assets gives you a powerful configuration management database. But out of the box, the dashboards are limited.

Understanding AQL. Assets Query Language lets you filter assets with precision. Example: objectType = "Server" AND status = "Active".

Useful dashboard gadgets:

  • Counter gadget: total count of assets matching an AQL query
  • Table gadget: list with custom columns
  • Charts: visualize distribution by attribute

My Assets Portal. Expose filtered asset views to end-users without giving them full Assets access. Great for hardware inventory or license portals.

Assets Gadgets for Jira & JSM brings these capabilities directly to your dashboards.