Insights & Guides

• Assets Gadgets release notes — July 2026 — The My Assets portal now speaks 26 languages, unconfigured portals greet users with a helpful preview instead of a bare warning, and admins can clear the setup.
• How to Shift Deadlines by Time Spent Blocked (Jira Automation) — Pause the clock on blocked Jira issues — two Automation rules store the pause in an issue property and push the due date forward in business days.
• How to Run a Physical Asset Audit in Jira (Scan with Your Phone) — Scan Jira & JSM assets with your phone. A step-by-step guide to running audit-ready physical asset inventory inside Jira — no spreadsheets, no external database.
• Asset Inventory for GDPR Article 32 — Evidence It in Jira — GDPR Art. 32 expects you to secure the devices that process personal data. Here's how to keep and evidence an asset inventory inside Jira.
• ISO 27001 Asset Inventory (A.5.9) in Jira — Practical Guide — Control A.5.9 wants a maintained inventory of assets with owners. Here's how to build and evidence it inside Jira instead of a spreadsheet.
• SOC 2 Asset Inventory Evidence — What Auditors Ask For — SOC 2 auditors want timestamped, owned, exportable asset records — not a spreadsheet. Here's how to produce that evidence inside Jira.
• Bulker release notes — July 2026 — Major performance improvements to the Filters and Dashboards managers at any scale, more powerful bulk selection, and important reliability and sharing fixes.
• Assets Gadgets for Jira — complete user guide — Every setting explained — global access modes, the My Assets JSM portal, and all ten dashboard gadgets (AQL Counter, Pie, Donut, Bar, Stacked Bar, Date vs Date, tables). With best practices and a troubleshooting table.
• Assets Gadgets release notes — May 2026 — Higher dashboard throughput, clearer visualization UX, and better reliability for Assets analytics in Jira — including a new multi-metric AQL Counter.
• Showing assigned Assets to users in JSM — Assets in JSM hold everything — laptops, licenses, contracts — but end users rarely see what's tied to their name. Three ways to close that gap, with the trade-offs of each.
• How to run a full Jira permission audit in under 30 minutes — Jira permission sprawl is real. Learn how to audit users, groups, roles and global permissions systematically — and what to look for.
• GDPR, Schrems II and Atlassian Cloud — a practical guide for teams — EU organisations using Jira and Confluence must align vendor DPAs, international transfers, residency choices and app architecture. This article explains the building blocks — not legal advice.
• Bulk Jira admin: how to save 3 hours a week — Repetitive admin tasks in Jira — updating roles, archiving projects, changing schemes — don't have to be done one by one.
• JSM Assets dashboards explained: from AQL to actionable insights — Jira Service Management's Assets module is powerful but underused. Here's how to build dashboards that actually help your team.
• Jira custom fields: best practices and when to use validation — Custom fields are one of the most abused features in Jira. Here's how to keep them clean, validated and actually useful.