Insights & Guides

• Assets Gadgets for Jira — complete user guide — Every setting explained — global access modes, the My Assets JSM portal, and all ten dashboard gadgets (AQL Counter, Pie, Donut, Bar, Stacked Bar, Date vs Date, tables). With best practices and a troubleshooting table.
• Assets Gadgets release notes — May 2026 — Higher dashboard throughput, clearer visualization UX, and better reliability for Assets analytics in Jira — including a new multi-metric AQL Counter.
• Showing assigned Assets to users in JSM — Assets in JSM hold everything — laptops, licenses, contracts — but end users rarely see what's tied to their name. Three ways to close that gap, with the trade-offs of each.
• How to run a full Jira permission audit in under 30 minutes — Jira permission sprawl is real. Learn how to audit users, groups, roles and global permissions systematically — and what to look for.
• GDPR, Schrems II and Atlassian Cloud — a practical guide for teams — EU organisations using Jira and Confluence must align vendor DPAs, international transfers, residency choices and app architecture. This article explains the building blocks — not legal advice.
• Bulk Jira admin: how to save 3 hours a week — Repetitive admin tasks in Jira — updating roles, archiving projects, changing schemes — don't have to be done one by one.
• JSM Assets dashboards explained: from AQL to actionable insights — Jira Service Management's Assets module is powerful but underused. Here's how to build dashboards that actually help your team.
• Jira custom fields: best practices and when to use validation — Custom fields are one of the most abused features in Jira. Here's how to keep them clean, validated and actually useful.